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9/28/2020 12:04 PM
 
Mitchell Silverman wrote:

Larry,

Brolin suggested I attempt to connect via another network.  If that works, he said it would point to an issue w/ my home network.  And if it doesn't, that means the problem is w/ the iFly 720.

I won't be able to get to a different network until tomorrow, I intend to report back.

 

Well, I was able to try another wifi, and it connected no problem.  So that means my iFly 720 must be at fault.  For now, my time will be better spent updating via my SD to computer method.  Maybe later, I'll call for the attempt at fixing my iFly's settings.

 

 
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9/28/2020 12:12 PM
 

Thanks. I am not trying to connect to the internet for an update. I am just trying to open the iFly app on my tablet and am unable because that message pops up. There is no SD slot or USB port on the tablet so IFly is not useable for my at this point. Checkmate...

 

 
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9/28/2020 3:31 PM
 
Larry wrote:

Thanks. I am not trying to connect to the internet for an update. I am just trying to open the iFly app on my tablet and am unable because that message pops up. There is no SD slot or USB port on the tablet so IFly is not useable for my at this point. Checkmate...

Does the problem persist after uninstalling and reinstalling the app?

 
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9/28/2020 3:33 PM
 
(disregard)
 
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9/28/2020 4:04 PM
 
Larry wrote:

Thanks. I am not trying to connect to the internet for an update. I am just trying to open the iFly app on my tablet and am unable because that message pops up. There is no SD slot or USB port on the tablet so IFly is not useable for my at this point. Checkmate...

 

Definitely try uninstalling and reinstalling. Could be some kind of a corruption. That's the simplest fix, but if it persists contact support and I'll make sure you're taken care of.

 
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