ipad defaulted to expired trial version - iFly GPS for iPad

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HomeHomeDiscussionsDiscussionsiFly GPS for iP...iFly GPS for iP...ipad defaulted to expired trial versionipad defaulted to expired trial version
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2/13/2016 12:11 AM
 

OK, so I got the reminder email that my subscription was expiring, but didn't get a chance to go retrieve my ipad and ifly GPS to do updates on my home wifi. I thought I'd just fly with the expired database for a flight to a known destination.

The ifly 700 I have continued to work as a GPS as any GPS would, but the ipad defaulted to an expired demo version. I was not able to use the ipad at all.

Even if expired, the GPS program should still work. I don't even have the ability to check settings. I only get the following notice.

"Failed to obtain authorization from the server for evaluation session. Please check our internet and/or wifi connection. Would you like to attempt authentication again now?"

Selecting yes or no to the above question are the only choices I have. of course yes results in another message that the unit can't connect because I don't have wifi capability in the plane, and no brings up a thanks for trying ifly message and tells me I can purchase a subscription to gain access. selecting OK shuts the program down.

Whats going on here?

Any GPS should continue to function even if databases expire. I don't even think I hit a part of the cycle where any data expired, and it was only the ifly subscription that expired.

This is unacceptable.

Shawn, any ideas why I seemed to lose the program with it defaulting to a demo version?

 
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2/13/2016 12:14 PM
 

I always renew my subscription well before it expires to avoid such problems. That's the easiest solution. I also would not leave the IPad in my airplane (if I owned one) so I would have it at home to update the data and do flight planning and check weather, etc.

EDIT: Not that it matters what I think, I don't agree IFly GPS should continue to work if our subscription has expired. If it did, people could continue to use it indefinitely flying VFR with expired charts.

 
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2/13/2016 6:07 PM
 

Deal breaker for me. No other GPS will default to a useless brick if not updated on time.

Sure, you get the usual warnings that databases have expired, but the GPS still functions.

I have no use for the ipad other than navigation. It stays in the airplane just like the dedicated aviation GPS

 
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2/13/2016 6:11 PM
 

Read the FAQs. This is not supposed to happen.

I knew that, but the reason for the post is to try to remedy this problem before I go with a competitor's program. I need to know that I can rely on ifly

 
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2/13/2016 6:44 PM
 

When/how do you update your charts and data?

I think the FAQ's apply to the IFly device. IDK if any of them apply to a phone or tablet.

 
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