Several screens not showing buttons and other stuff

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HomeHomeDiscussionsDiscussionsiFly GPS for An...iFly GPS for An...Several screens not showing buttons and other stuffSeveral screens not showing buttons and other stuff
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9/22/2016 6:00 PM
 

I'm using the Nexus 9 with Android 7.0.

Most of the app works fine.

Buttons not showing at the bottom of the screen, they are covered by the white portion of the screen,but work if you know which button is which.

1. Flight Plan - The bottons at the bottom of the white screen do not show except of the right edge.

2. Map mode - the selections at the bottom of the screen are below the bottom of the screen and I can't select them, e.g.approach plates, Fixes and Intersections, etc.

This worked fine in the previous version of Android.


James M. Baker
 
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9/22/2016 6:52 PM
 
Hi, and thank you for posting. This has become a known/consistent issue that impacts Android OS 7.0 only.

It is a high priority for us to fix, in version 9.7 due out in 6-12 weeks. We might retrofit a fix to 9.6, if it looks feasible.

In the meantime, we recommend against upgrading to Android 7.0 until version 9.7 is released. We apologize for this inconvenience.

Brian Knox, Sr Software Engineer
 
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12/14/2016 8:32 AM
 

OTA Version 7.1.1 was just released for the Nexus 9.
This resolved the screen issues that I was having.

Going forward, at some point in time, within a year I would suspect, the Nexus line of tablets will not be supported for upgrades. Google is moving forward with their Pixel C line and then something else as they take advantage of new tech.

When the next release of iFly is made available, and if determined to not be compatible with my existing configuration, I would like to have the option of returning to the last version that worked on my setup instead of forcing me to upgrade hardware.

What I'm asking is how/if previous versions, up to X number of years will remain available. My choice to live with the older version or upgrade hardware to take advantage of new features/bug fixes.

There is no way to dertimine compatability of my system unless I download, try it, and then want/need to go back to the last known working version. Can you let me me know if and how you would support this?

Thanks


James M. Baker
 
New Post
12/14/2016 2:38 PM
 
FYI, the *only* version of iFly that works with Android OS 7.0 is v9.7 (not released yet, but is available to beta testers).

So to get this issue fixed, today, you have two choices:
1. Upgrade to OS 7.0.1+, OR
2. Join the Beta Test team, and install the beta 9.7.

Or, you can wait for 9.7 to be released, which should be out in January 2017.

Brian Knox, Sr Software Engineer
 
New Post
12/15/2016 7:03 AM
 

Brian,

Thanks for the update but I think you missed my point.
I have updated to OS 7.1.1 and iFly version 9.6 works again. No problems that I know of.

I'm looking for a way to prevent what happend to me with the OS 7.0 upgrade. iFly 9.6 was mostly unusable for two months and no way to go back.

I'm looking at the release notes page for version 9.6 and there is no mention of the incompatability of it's release and OS version 7.0. Your previous comment that it was a known issue should be noted it the release notes. That would have saved me time and frustration with the product. I'm looking forward to version 9.7 and it's bug fixes and enhancements. If there are any issues with older or newer OS versions, I hope they will be noted in the release notes.

And for any reason that an iFly customer wants or needs to go back to a previous version, (e.g. an unknown and/or undocumented incompatability - beta testers aside, no one and no release is perfect) how will this be supported? Waiting for a fix should not be the solution.


James M. Baker
 
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